©2019 by XXIVKTBLK.

DEEPER THAN FABRIC

XXIVKTBLK is a culture-based fashion online retail destination serving customers worldwide. We strive to bring shoppers the best experience - from concept to quality, straight to our customers’ doorstep.

 
 

ABOUT XXIVKTBLK

Soul-Centered

XXIVKTBLK is your go-to source for fashion influenced by ethnic culture, style, and vision. We aim to inspire our customers to be the best version of themselves and to be confident in their skin - because it's deeper than fabric.


We are a company that believes strongly in black excellence, possibilities, as well as building a stronger future together. Our brand is a badge of honor and homage. It represents love and appreciation for humanity as well as the sacrifices and contributions to the world from all people of color.  Our message runs much deeper than fabric.  Our greatness precedes and succeeds us as we are all the ambassadors of our ancestors and our only hope for a better tomorrow. Our company is not one of hate or division, we simply believe that black unity is golden and that we must continue to dig deeper.  All of our products reflect these ideals. We invite you to browse our site. Shop XXIVKTBLK today.

 
 

CONTACT US

 
 

FAQS

Dig Deeper.

HOW SOON WILL MY ORDER BE SHIPPED?

Your order will be processed and shipped asap. Please allow 5-7 days for standard shipping. However, this timeframe can change slightly during holidays or sales events.

DOES 24KTBLK PROMOTE HATE OR RACISM?

Absolutely not! Our brand promotes unity and self-love. We are simply shining a much needed light on the contributions and the beauty of being a person of color. Black is all colors combined!

CAN OTHER RACES WEAR 24KTBLK?

Yes! Anyone can become an ambassador or supporter of the greatness that people of color bring to the world. Thanks in advance.

 

SHIPPING & RETURN POLICY

We want you to be satisfied with your 24ktblk.com purchases. If that's not the case, we'll gladly accept merchandise for return, provided it:

  • Is in new condition

  • Hasn't been washed, worn or altered

  • Is accompanied by the original invoice

Refund Policy

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FLAT RATE RETURN SHIPPING

Shipping Fee:
We will deduct $5 from your refund. If you pay the return postage yourself, you will not be charged a fee.

NEED A DIFFERENT SIZE, COLOR, OR ITEM?

We are not able to process exchanges. If you need a new size or color, you may place a new order online at 24KTBLK.COM

To return the original item(s), simply send us an email at contact@24ktblk.com, describing your return transaction. Send it through the carrier of your choice. Please allow up to 12 business days for your return to be received and processed. 

SHIPPING AND HANDLING


You can expect your items to arrive by the estimated delivery date, which is shown for each item during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.

Shipping Method: Pending order verification and credit approval, orders will arrive as specified below. Orders placed with Economy or Standard shipping will ship within 1-5 business days and orders placed with an expedited shipping method will ship within 1 business day. Saturday, Sunday and holidays are not considered business days. 24KTBLK reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on 24KTBLK.com.

    Economy: arrives within 7-10 business days of shipping: $5.00. $5 Flat Rate Shipping offer applies to Economy shipping orders only. If you choose to ship Economy and are shipping to multiple addresses, you will be charged $5 per address.

    Standard: arrives within 5-7 business days of shipping: $8.00. $8 Flat Rate Shipping offer applies to orders shippingStandard delivery only. If you choose to ship Standard delivery and are shipping to multiple addresses, you will be charged $8 per address.

    2-Business Day: arrives within 2 business days if placed by 3 PM ET: $20.00. If you choose 2-Business-Day , a $20 flat rate will be charged for all orders.

    Next Day: arrives next business day if placed by 3 PM ET: $25.00 If you choose Next Day , a $25 flat rate will be charged for all orders.

    Saturday: arrives on Saturday if placed between 3:01 PM ET Thursday - 3 PM ET Friday: $35 Saturday delivery is not guaranteed to remote rural areas in the United States* If you choose Saturday delivery , a $35 flat rate will be charged for all orders. Shipments of orders to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshal Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business-Day, Next Day, and Saturday delivery options are not available for these destinations. Please allow 5 to 10 business days for delivery to these destinations.

*To ensure prompt delivery, orders placed with the Saturday delivery option will be shipped via the Next Day option if placed outside of the hours specified above. Saturday delivery is not guaranteed to remote rural areas in the United States.

Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business-Day, Next Day and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery. 

Please note: orders greater than 30 units are not eligible for expedited shipping (2-Business-Day, Next Day or Saturday delivery). If you have concerns regarding this policy, please contact us as soon as possible.

Please note: Pre-Order allows you to order items that are not immediately available for shipping and, therefore, won't ship until a later date. You can expect your pre-ordered items to arrive by the expected delivery date, which is shown for each pre-order item during checkout and included in your Pre-Order confirmation email. Pre-ordered items may arrive sooner than the expected delivery date. Please also note that the expected delivery date is an estimate only and is not guaranteed. You will be notified via email if there is an issue that will delay your delivery beyond the expected delivery date.

 

PRIVACY POLICY

All About Information Security

TERMS & CONDITIONS

CUSTOMER CARE

We take pride in every purchase made by our customers. With that said we want to make sure that you are 100% satisfied with your shopping experience as well as the product(s) that you purchase. If you have any questions or issues in regards to a purchase made or perhaps a problem locating an item on our site please let us know and we will address expeditiously. Your satisfaction is our top priority. Please follow the care instructions to extend the life of your garments. For t-shirts

turn the shirt inside out before washing. Cool wash, hang dry, and iron inside out.

If you have any additional questions or comments please feel free to contact us anytime at contact@24ktblk.com.

This privacy notice discloses the privacy practices for www.24ktblk.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at contact@24ktblk.com.

WHOLESALE INQUIRIES

If you are an organization or a company that would like to carry our product please contact us via email with details of your request. Discounts may be applied to larger orders.  Please note that shipping times for larger order will be extended depending on the size of the order. We appreciate the support and we look forward to hearing from you.  For more information, please contact us at contact@24ktblk.com

PAYMENT METHODS

All Major Credit / Debit Cards

PAYPAL

Offline Payments